Privacy Policy for SunnyNapo Premium Footwear Store

Effective Date: November 28, 2024

Introduction
SunnyNapo is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your information when you visit our website (https://sunnynapo.com), purchase products, or contact us.

By using our website, you agree to the practices described in this Privacy Policy. If you have any questions, please contact us at info@sunnynapo.com.

1. Information We Collect
We collect personal information when you visit our website, place an order, or communicate with us. The information we collect includes:

  • Personal Identification Information: Name, email address, phone number, shipping address, billing information, and payment details.
  • Non-Personal Identification Information: Browser type, device type, IP address, location, and browsing patterns.
  • Payment Information: We do not store your credit card details. All transactions are processed through secure third-party payment processors.

2. How We Use Your Information
We use the information we collect for the following purposes:

  • To process and fulfill your orders, including payment and shipping.
  • To improve our website, products, and customer service.
  • To send promotional emails, offers, or newsletters (if you opt-in).
  • To respond to inquiries and provide customer support.
  • To comply with legal obligations and resolve disputes.

3. Data Security
We employ reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following circumstances:

  • Third-Party Service Providers: We may share information with trusted third-party partners who perform services on our behalf, such as payment processing, shipping, and email communications.
  • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.

5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your user experience. Cookies help us analyze trends, track users’ movement on the site, and improve our website’s performance.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Your Rights and Choices
You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal information, subject to legal restrictions.
  • Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in our emails.

7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of those websites before providing any personal information.

8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately, and we will take steps to remove it.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.