Sale Policy for SunnyNapo Premium Footwear Store

Effective Date: November 28, 2024

At SunnyNapo, we are dedicated to offering high-quality footwear at competitive prices. Our Sale Policy is designed to ensure transparency and clarity regarding discounts, promotions, and purchases made during sale events. Please review the following terms and conditions.

1. Sale Prices and Promotions

  • Sale prices are clearly marked on our website or in-store during designated sale events.
  • Promotions or discounts are available only while supplies last and are subject to availability.
  • Discounts applied during sales are not valid in combination with other promotions or coupons unless otherwise stated.

2. Sale Items

  • Sale or Clearance Items: Items marked as Sale or Clearance are typically non-returnable and non-exchangeable. Please verify size and fit before purchasing.
  • Items purchased as part of a flash sale, holiday promotion, or seasonal clearance may have different terms that are specified in the sale event.
  • We reserve the right to cancel or modify sale prices if there is an error in pricing, and we will notify the customer before processing the order.

3. Order Modifications and Cancellations

  • Orders placed during sale events can only be modified or canceled within 24 hours of purchase. After this period, the order will be processed, and any changes or cancellations will no longer be possible.
  • Once an order is processed and shipped, it is subject to our Return Policy, which applies to eligible items within the return window.

4. Refunds and Exchanges for Sale Items

  • Sale items are non-refundable unless the item is defective, damaged, or incorrect.
  • In the case of a defective or incorrect item purchased during a sale, customers will receive either a refund, exchange, or store credit at SunnyNapo’s discretion.
  • Exchanges for sale items are allowed only if the customer exchanges for a different size or color, subject to availability.

5. Price Adjustments

  • If an item purchased at full price goes on sale within 7 days of your purchase, you may be eligible for a one-time price adjustment.
  • Price adjustments will be made in the form of store credit or a refund to the original payment method, depending on the circumstances.
  • To request a price adjustment, contact our customer service at info@sunnynapo.com with your order details.

6. Sale Event Terms

  • Sale events such as Black Friday, Cyber Monday, holiday sales, and special promotions may have specific terms, including exclusions or restrictions. These details will be communicated on the website or via email at the time of the sale.
  • Sale terms and conditions may vary depending on the event, so it’s important to review the rules of each promotion.

7. Shipping and Delivery During Sales

  • During sale events, order volume may be higher, which could result in slight delays in shipping. We will do our best to process and ship orders promptly.
  • Any additional shipping charges (e.g., expedited shipping) will apply during sale events and are the responsibility of the customer.

8. International Sales

  • For customers outside the United States, sale items are subject to international shipping policies and duties. Any additional costs, including customs or import taxes, are the responsibility of the customer.

9. Contact Us
If you have any questions or need further assistance with a sale, please reach out to us:

SunnyNapo Premium Footwear
Street: 9112 191st Ky, Campton, Kentucky (KY), 41301
Phone: (859) 269-9162
Email: info@sunnynapo.com
Website: https://sunnynapo.com